If you receive an item you already have, we apologize but cannot exchange it for something else. All mystery products are final sale with no exchanges, returns or refunds available.
Lotus and Luna empowers artisan communities in Northern Thailand through educational resources, fair wages, and endless opportunity. Your support enables us to make the world a better place, one village at a time.
PROCESSING: Orders usually take 1-2 business days to process. Time typically increases during sales, product releases, and holidays.
SHIPPING: Orders are shipped via USPS First Class by default, which varies between 3-5 business days. Priority Mail can be selected at checkout for 2-day shipping.
RETURNS: We offer returns or exchanges within 30 days of purchase (exclusions apply). Items must be unworn and unwashed with the original tag attached. If buying a set or gift box, all items included must be returned and unopened to qualify for a return or exchange. All sale items are FINAL sale and cannot be returned or exchanged. Return Policy.
