SNIP THE CORD: Try on your jewelry and decide which size works best for you. Create a cleaner look by using scissors to snip off any remaining loops or lengthy cord.
KEEP DRY: Our jewelry can be worn in the water, but keeping it dry is the best way to protect from wear and tear. Our 100% cotton cords last longest when taken off before swimming and showering.
RECHARGE: If your jewelry contains a healing gemstone, you can cleanse its energy! Use a few drops of water and your fingers to gently cleanse the beads, and leave out in the sunlight or moonlight for a few hours.
SHINE: Our brass beads will tarnish naturally when exposed to salty air, skin cream, sweat, or perfume. Use a cloth to polish, or try shining your brass beads with soapy water or lemon juice and a light brush.
Lotus and Luna empowers artisan communities in Northern Thailand through educational resources, fair wages, and endless opportunity. Your support enables us to make the world a better place, one village at a time.
PROCESSING: Orders usually take 1-2 business days to process. Time typically increases during sales, product releases, and holidays.
SHIPPING: Orders are shipped via USPS First Class by default, which varies between 3-5 business days. Priority Mail can be selected at checkout for 2-day shipping.
RETURNS: We offer returns or exchanges within 30 days of purchase (exclusions apply). Items must be unworn and unwashed with the original tag attached. If buying a set or gift box, all items included must be returned and unopened to qualify for a return or exchange. All sale items are FINAL sale and cannot be returned or exchanged. Return Policy.