SNIP THE CORD: Try on your jewelry and decide which size works best for you. Create a cleaner look by using scissors to snip off any remaining loops or lengthy cord.
KEEP DRY: Our jewelry can be worn in the water, but keeping it dry is the best way to protect from wear and tear. Our 100% cotton cords last longest when taken off before swimming and showering.
RECHARGE: If your jewelry contains a healing gemstone, you can cleanse its energy! Use a few drops of water and your fingers to gently cleanse the beads, and leave out in the sunlight or moonlight for a few hours.
SHINE: Our brass beads will tarnish naturally when exposed to salty air, skin cream, sweat, or perfume. Use a cloth to polish, or try shining your brass beads with soapy water or lemon juice and a light brush.
Our mission is to provide fair and consistent employment to each artisan who handcrafts our products. Since 2016, Lotus and Luna has been committed to helping women escape the cycle of poverty. Today, we are proud to employ over 300 artisans across 4 different villages in Chiang Mai, Thailand.
PROCESSING: Orders usually take 1-2 business days to process. Time typically increases during sales, product releases, and holidays.
SHIPPING: Orders are shipped via USPS First Class by default, which varies between 3-5 business days. Priority Mail can be selected at checkout for 2-day shipping.
RETURNS: We offer returns or exchanges within 30 days of purchase (exclusions apply). Items must be unworn and unwashed with the original tag attached.